“Requests” analyses the hotel's requests in three tabs: which stay guests request, how long before arrival they request and book, and on which weekdays requests are made. The menu item is under Analytics › Requests.
Example: See how long guests want to stay in summer
Open Analytics › Requests.
Open the “Stay period” tab.
Under “Arrival date between”, select the summer months, for example July to August.
Under “Nights”, narrow down the length of stay, for example from 7 to 14 nights.
The “Requests by requested stay period” table then shows one row per requested pair of arrival and departure, with the columns “Arrival”, “Departure”, “Nights” and “Requests”. If there is no matching request, it shows “There is no data for the selected filter criteria.”
The pages in detail
Each of the three tabs has a period, under “Arrival date between” or “Creation period”; the previous month is preselected. With “All facilities/hotels”, you can limit the figures to one building or hotel. “Copy table to clipboard” copies the tab's table.
Stay period
The tab shows which stays guests have requested, as a table only.
“Arrival date between” sets which requests count: all requests with an arrival in this period, whatever their state.
“Nights” limits the requested length of stay from – to. 1 to 30 nights are preselected.
The table is called “Requests by requested stay period”.
Lead time
The tab shows “Requests and reservations by lead time”: how many days lie between the request or the booking and the arrival.
“Arrival date between” sets which arrivals count.
“Show data in table” additionally shows a table with the columns “Lead time” (days), “Requests” and “Reservations”.
Weekday
The tab shows “Requests per weekday in the period”, for each weekday with “Requests” and “Percentage”.
“Creation period” sets which period the figures come from.
“Show data in table” additionally shows a table with the columns “Weekday”, “Requests” and “Percentage”.
Prerequisites
‘Requests’ belongs to the Offers licence module. With Multi-Property, the “All facilities/hotels” filter is added.
If the module is licensed, access to it is enabled for specific users through their role. Roles are managed by ReGuest support.
Frequently asked questions
Why is the “Requests” menu item missing? Only a user whose role includes access to it sees the menu item. ReGuest support can tell you whether the menu item is set up for the hotel. Roles are managed by ReGuest support.
Why is the “All facilities/hotels” filter missing? The filter is added only with the Multi-Property licence module, as stated under “Prerequisites”. ReGuest support can tell you whether the hotel has it.
Does the “Stay period” tab also count requests that were declined? Yes. Every request with an arrival in the selected period counts, whatever its state.
As of: 2026-10-26.